Development of Change Management guidance and training for a major nuclear operator
Objective:
To introduce unifying Change Management training for a major nuclear operator’s sites to ensure that employees have a consistent level of knowledge and comply with new company procedures. To develop literature and produce guidance notes to support the new change management procedures and raise awareness across sites.
Added value to client:
RM Consultants Ltd (RMC) has an in-depth working knowledge of Change Management and safety procedures across many high hazard industries. Together with our experience in developing and implementing new training courses for many clients covering a range of topics, this enabled a flexible personal service to be delivered focused on the clients unique requirements.
Activities:
RMC was contracted to develop employee competence in the management of change at nuclear sites and simultaneously to increase staff awareness and understanding of the Change Management process.
- This was accomplished using three approaches : Providing an awareness leaflet, as an introductory note to existing staff with no prior knowledge of change management. This forms part of a welcome pack for new staff and contractors to this major nuclear operator. The leaflet forms part of a larger management scheme and offers a brief explanation of the importance of change management at the company and the risks involved if improperly implemented.
- Preparing and delivering a Change Management training course to help all staff achieve a consistent level of knowledge and skill. RMC encourages more experienced company staff to actively contribute to the course and provide good company specific examples of managing changes.
- Improving, up-dating and producing guidance documentation. This requires coordination and integration with an existing project to update the company management system documentation, processes and procedures across site.
The training course now forms part of the core training programme for this major nuclear company and is to be continued monthly at their sites.
